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Your digital totem requires a network connection to deliver online content, receive remote management commands through SITEKIOSK ONLINE, and keep the DIGIMAP application up to date. While both wired Ethernet and wireless Wi-Fi connections are supported, a wired connection is strongly recommended — it provides greater stability, lower latency, and eliminates the reliability issues that can arise from Wi-Fi signal fluctuations in busy public environments.

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Connection Methods

A wired Ethernet connection offers the best performance and reliability for your digital totem. Use this method wherever a network point is available near the installation site.
1

Locate the Ethernet Port

Find the Ethernet (RJ45) port on the back panel of the totem. Refer to the hardware diagram in your product documentation if you are unsure of its location.
2

Connect the Cable to the Totem

Insert one end of a UTP Cat5e or Cat6 Ethernet cable firmly into the totem’s Ethernet port until you hear it click into place.
3

Connect the Cable to the Network

Plug the other end of the cable into a port on your router, network switch, or wall-mounted network outlet.
4

Automatic Detection

The operating system will automatically detect the wired connection and configure the network interface. No manual steps are required in most standard network environments.
5

Verify the Connection

Open the Windows network settings to confirm that the connection is active and that an IP address has been assigned. A network icon in the system tray will indicate a successful connection.
Do not disconnect the network cable while the totem is operating and actively processing or transmitting important data. Unexpected disconnection can interrupt ongoing transactions, content updates, or remote management sessions.

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Network Setup Tips

  • Use networks protected with strong, unique passwords (WPA2 or WPA3 for Wi-Fi).
  • Avoid connecting the totem to unsecured public networks or networks shared with untrusted devices.
  • Update network passwords regularly and revoke access for devices that are no longer in use.
  • Consider placing the totem on a dedicated network VLAN to isolate it from other sensitive systems.
  • Prefer a wired Ethernet connection whenever possible for the most consistent performance.
  • If using Wi-Fi, verify the signal strength at the installation location before finalising the mount — walls, floors, and other obstacles can significantly reduce signal quality.
  • Ensure that the available bandwidth on the network is sufficient to support content delivery, remote management, and any other connected devices sharing the connection.
  • Note the IP address assigned to the totem during initial setup — you may need it for remote management or firewall configuration.
  • If your network environment requires a fixed address, configure a static IP in Windows network settings or via a DHCP reservation on your router.
  • Test the network connection regularly, particularly after any changes to your network infrastructure, to ensure uninterrupted totem operation.
Network services used by this device are provided by independent third-party service providers. Totem Digital Romania has no control over the content, availability, or continuity of these services. The use of network services — including internet access and any online content displayed on the totem — is the sole responsibility of the end user or the operating organisation.