Maintenance and troubleshooting for Totem Digital smart bins

Cleaning

Clean the housing with a damp cloth and neutral detergent. Do not use solvents, abrasives or pressure washers.

Wash and disinfect the inner liners and the inside of the compartments regularly.

Wipe the solar panel with a soft cloth and water, without pressing on the surface. Dust, leaves and snow reduce charging.

Clean the presence sensor window so the door opens correctly.

Periodic checks

Frequency	What to check
Every emptying	The bag is fitted correctly, the door closes fully
Monthly	The solar panel is clean and unshaded, the sensor works, the LED lighting turns on
Every 6 months	Floor anchoring, paint and seals, door hinges
Yearly	Technical check of the battery and electrical system by authorized staff

In winter, clear snow from the solar panel. Short, cloudy days can reduce autonomy, especially on models with a smaller battery.

Troubleshooting

The door does not open automatically

Check the fill-level indicator. If it is red, the bin is full and the door stays closed until it is emptied.
Clean the presence sensor window.
Check that nothing is mechanically blocking the door.
If the indicators and lighting are off, the battery may be flat (see below).

The bin is off or the battery drains quickly

Check that the solar panel is clean and not in shade.
After a cloudy period, leave the bin in the sun for a few days to recharge.
If the problem continues, the battery or panel may need inspection. Contact support.

The indicator stays red after emptying

The door opens by itself with nobody there

Check for objects, plants or a constant flow of passers-by in front of the sensor.
If possible, turn the bin to reduce false triggers.

4G data does not reach the monitoring system

The compactor does not work (WYC-2021-120)

Check that the battery is charged.
Remove bulky objects that may block the mechanism. Never put your hands into the compaction chamber.
If the problem continues, contact support.

​Cleaning